Privacy policy

Last updated: February 26, 2026

1. Data Controller

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Digital Rights (LOPDGDD), the data controller of this website is:

Legal name: Last Love Studio S.L.
VAT Number: ESB75763631
Registered address:
Carretera Sant Pol, 398, bajos-3
17220 Sant Feliu de Guíxols
Girona, Spain

Email: info@lastlove.eu
Phone number: +34 661 60 51 30

Last Love Studio S.L. operates this website and online store via Shopify in order to provide a curated luxury shopping experience.

2. Personal Data We Collect

“Personal data” means any information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect:

  • Identification data (name and surname)

  • Contact details (email address, phone number, billing and shipping address)

  • Payment information (processed securely via payment providers; we do not store full card details)

  • Order and transaction history

  • Account information (if applicable)

  • Communications sent to us (customer support inquiries, emails)

  • Technical data (IP address, browser type, device information)

  • Usage data (interaction with our website, browsing behavior)

We do not collect special categories of personal data.

3. How We Collect Your Data

We collect personal data:

  • Directly from you when you place an order, contact us, or voluntarily provide information.

  • Automatically through cookies and similar technologies when you browse our website.

  • From service providers such as payment processors and logistics partners.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity
To process orders, manage payments, handle shipping and returns.

Legal obligation
To comply with tax, accounting, consumer protection, and other legal requirements.

Legitimate interest
To improve our Services, ensure website security, prevent fraud, and protect our legal rights.

Consent
To send marketing communications and personalized advertising, where you have given explicit consent. You may withdraw consent at any time.

5. How We Use Your Data

We use your personal data to:

  • Process and manage your orders

  • Arrange shipping and delivery

  • Provide customer service

  • Prevent fraud and ensure security

  • Comply with legal obligations

  • Improve our website and user experience

  • Send marketing communications (where consent has been provided)

6. Data Sharing

We may share your data only when necessary with:

  • Shopify (e-commerce platform provider)

  • Payment service providers

  • Shipping companies (such as UPS or DHL)

  • IT and hosting providers

  • Professional advisors (legal or accounting)

  • Public authorities where legally required

We do not sell, rent, or trade your personal data.

For more information on Shopify’s processing practices, please visit Shopify’s Privacy Policy.

7. International Transfers

Some of our service providers (including Shopify) may process data outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are implemented, including EU Standard Contractual Clauses or other legally recognized transfer mechanisms.

8. Data Retention

We retain personal data only as long as necessary:

  • Order and accounting data: up to 6 years, in accordance with Spanish accounting regulations.

  • Tax-related information: minimum 4 years, in accordance with Spanish tax regulations.

  • Marketing data: until you withdraw your consent.

  • Customer service communications: for the duration necessary to resolve the inquiry and manage any potential claims.

After these periods, data will be securely deleted or anonymized.

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Improve performance and analytics

  • Personalize content and advertising

You may manage your cookie preferences through our cookie banner or through your browser settings.

For more details, please refer to our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data.

While no system can guarantee absolute security, we continuously work to protect your information.

11. Your Rights

Under applicable data protection law, you have the right to:

  • Access your personal data

  • Request rectification of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Request restriction of processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at info@lastlove.eu.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) or your local supervisory authority.

12. Children’s Data

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

If you believe that a minor has provided us with personal data, please contact us so that we can delete it.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be published on this website with a revised “Last updated” date.

14. Contact

For any questions regarding this Privacy Policy or the processing of your personal data:

Email: info@lastlove.eu
Registered address:
Carretera Sant Pol, 398, bajos-3
17220 Sant Feliu de Guíxols
Girona, Spain

Last Love Studio S.L. acts as the data controller under applicable data protection legislation.